Customer Service
From beginning to end, the experience you deserve
Clear Expectations
Alps Craftsman has been known for its outstanding customer service for over 30 years. It’s one of the biggest assets that the company prides itself on and one of the many ways we stand out from our competitors. Customer service isn’t a function, but a way of life at Alps Craftsman. All employees, whether customer-facing or not, are trained and operate with our customers as the number one priority.
Personalized Experiences
Our dedicated project management team works with customers from the moment they begin a job to help guide them through the entire process using a clear set of expectations. Whether ordering cabinets or countertops, the men and women at Alps Craftsman are experts in the field, working alongside homeowners each step of the way. This unique knowledge helps us identify and resolve potential issues before they become problems, delaying a project.
Constant Communication
Whether a project is short or long in duration, our project managers consistently communicate with customers during the entire process, including after installation takes place. How often we communicate and through which channel is up to our customers. We’re happy to work the way you like!
Exceptional Results
Our expert process allows us to deliver the results our customers expect, often exceeding their expectations. After a project is complete, customers often feel part of the family because after all, we are a family business!
Alps Craftsman
500 Memorial Drive, Suite 1
Somerset, NJ 08873
Somerset, NJ 08873
